Download the 2019 Association Communications Benchmarking Report

Associations making progress with tech use and customization, but challenges remain

Based on results from the 2019 survey, the report reveals how trade associations and professional societies rank the value of traditional and new communications channels, what challenges they continue to face, and how associations are dealing with specific areas across the communications spectrum. Download the report to learn where your association stands when it comes to:

  • Communications strategy and effectiveness
  • Customization for different member subgroups
  • Advertising/Sponsorship & Measurement

Download Our Free Report

OUR SOLUTIONS

Designed to maximize member engagement and revenue generation – Naylor’s solutions are customized to meet the unique needs of each client.

Member Communications

Generate more revenue and better engage members with meaningful content.

See How

Member Communications

Career Center Solutions

Career Center Solutions

Be your industry’s go-to destination for career growth.

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Event Management

Achieve more member participation, exhibitor sales, and effortless events.

Elevate Your Events

Event Management

AMS Solutions

AMS Solutions

Empower your members and organization with easy, effective AMS solutions.

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Learning Solutions

Maximize your content and create deeper engagement with your members.

Maximize Your Content

Learning Solutions

Association Management

Association Management

Increase operational bandwidth with scalable association management services.

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OUR CLIENTS

Naylor's solutions are customized to the unique needs of each client, and are designed to maximize member engagement and revenue generation.

1800

clients do business with Naylor

$

750

M

in non-dues revenue shared with our clients over the past 20 years

110

industries represented

CLIENTS WE WORK WITH

Testimonials

“Naylor has been an excellent partner in providing very professional, diligent services. Their sales staff is careful in working with us, which is important because ABA has important relationships with vendors that Naylor is selling ad space to and we don’t want to step on each other’s toes. They are very cooperative and customer-focused, always making sure we’re happy.”

Charlotte F. Birch, Senior Vice President, Member Communications, American Bankers Association

We currently use Naylor for print and digital [communications]. The results have been fantastic. We added an extra issue of the magazine and enhanced our digital presence, with rave reviews from our members. Our revenue has grown each year, with a 22% increase in 2015. Our magazine holds an 87% advertiser renewal rate. I would highly recommend Naylor to any company or association.

Jean Godwin, Executive VP & General Counsel, American Association of Port Authorities (AAPA)

The experience was very positive and I was glad to partake in the event! I was personally impressed with the quality of candidates, specifically the fact that they took time to research our opportunities online, and had a clear purview of what lines of business interest them.

Laura Vaccaro, HR Recruiter, TD Bank

“When we engaged Naylor, we were told they could facilitate all of our needs from design and hosting to ongoing support, and that they would be our ‘one stop shop’ for issue resolution. Having a single vendor was the first priority for us.”

Phil Newsum, Executive Director at Association of Diving Contractors International (ADCI)

The Latest from Association Adviser

Podcast: The 2019 Association Communications Benchmarking Report

Join Sarah Sain, Naylor’s director of content, member communications, as she explains the results from the 2019 Association Communications Benchmarking Report. This is the eighth year of the survey and resulting report, and we’re starting to see a shift in association communication priorities. Sarah discusses which communication challenges are vexing associations the most, which publication types are holding strong, and why having clean member data is the responsibility of everyone on an association staff.

Listen Now!