2020 Association Communications Benchmarking Survey is Now Open! Closes Friday, June 5

Right now, it's more important than ever for associations to lean on and learn from one another.

Being a part of this year's study by taking the survey allows you to provide feedback about the current state of your communications and helps other associations understand how the community at large is navigating communications given our current climate.

Additional benefits of taking the the survey:

  • The comprehensive report from the study will be released in June, two months earlier than usual.
  • Taking 50% or more of the survey gives you access to customizable reports, and a Best Practices Score and Report Card that evaluates your performance and provides recommendations to help you improve your own communications program.
  • For every respondent that takes at least 50% of the survey, Naylor will donate $10 to the World Central Kitchen’s #ChefsForAmerica COVID-19 program.

We thank you in advance for your valuable input. Stay safe and healthy.

Start Survey Now


Designed to maximize member engagement and revenue generation – Naylor’s solutions are customized to meet the unique needs of each client.

Member Communications

Generate more revenue and better engage members with meaningful content.

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Event Management

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Empower your members and organization with easy, effective AMS solutions.

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Naylor's solutions are customized to the unique needs of each client, and are designed to maximize member engagement and revenue generation.


clients do business with Naylor




in non-dues revenue shared with our clients over the past 20 years


industries represented



“Naylor has been an excellent partner in providing very professional, diligent services. Their sales staff is careful in working with us, which is important because ABA has important relationships with vendors that Naylor is selling ad space to and we don’t want to step on each other’s toes. They are very cooperative and customer-focused, always making sure we’re happy.”

Charlotte F. Birch, Senior Vice President, Member Communications, American Bankers Association

We currently use Naylor for print and digital [communications]. The results have been fantastic. We added an extra issue of the magazine and enhanced our digital presence, with rave reviews from our members. Our revenue has grown each year, with a 22% increase in 2015. Our magazine holds an 87% advertiser renewal rate. I would highly recommend Naylor to any company or association.

Jean Godwin, Executive VP & General Counsel, American Association of Port Authorities (AAPA)

The experience was very positive and I was glad to partake in the event! I was personally impressed with the quality of candidates, specifically the fact that they took time to research our opportunities online, and had a clear purview of what lines of business interest them.

Laura Vaccaro, HR Recruiter, TD Bank

“When we engaged Naylor, we were told they could facilitate all of our needs from design and hosting to ongoing support, and that they would be our ‘one stop shop’ for issue resolution. Having a single vendor was the first priority for us.”

Phil Newsum, Executive Director at Association of Diving Contractors International (ADCI)

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Press the Dang Button on Podcasting

Podcasting might seem like too much of a time commitment to association professionals, or like something you’ve missed getting a jump on, but there’s still lots of opportunity to make your mark with a podcast, whether it’s for member resource sharing, highlighting member work, advocacy, or industry education. In this mini conversation, Brian advises associations interested in podcasting to learn how to use a few basic, free tools, then just “press the dang button” – meaning, just go for it!

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