Association Communications Benchmarking Series

Podcast: The 2019 Association Communications Benchmarking Report

By Association Adviser staff • September 10, 2019

Join Sarah Sain, Naylor’s director of content, member communications, as she explains the results from the 2019 Association Communications Benchmarking Report. This is the eighth year of the survey and resulting report, and we’re starting to see a shift in association communication priorities. Sarah discusses which communication challenges are vexing associations the most, which publication types are holding strong, and why having clean member data is the responsibility of everyone on an association staff.

2019 Association Communications Benchmarking Report CoverWant to download the benchmarking report for yourself? Find it at

Want to take the survey? It’s open year-round! Association professionals who complete at least 50% of the survey unlock access to a custom communications report card. See where your association’s strengths lie compared to industry best practices, and know which areas of your communication practices could use some improvement. Compare your performance to similar-sized associations, and if you’ve taken this survey over multiple years, compare your progress! Find the survey and your custom report card at

Thanks to our sponsor Naylor Association Solutions for supporting this podcast!