Podcast: Driving Success with Compassionate Leadership
In this episode of the Association Adviser podcast, Christine Shaw, CEO & President of Naylor Association Solutions is joined by Jennifer McClennon, MSN, RN, CNL, CHPN, Manager of Business Strategy at the National Hospice and Palliative Care Organization (NHPCO).
Jennifer, with her rich background in nursing, patient care, and sales strategy, talks about how she leverages her clinical experience to lead with compassion and empower her team.
Jennifer discusses the vital role online communities play in enhancing member services and driving non-dues revenue for NHPCO. She shares her strategies for building strong corporate partnerships and how these collaborations support NHPCO’s mission of delivering person-centric healthcare.
Jennifer emphasizes the importance of empathy in the workplace and how it can transform leadership and organizational culture. She provides insights into her journey in healthcare and association management, highlighting the integration of clinical expertise and business acumen.
Tune in to the full episode of the Association Adviser podcast to learn from Jennifer’s perspective on leading with empathy, fostering collaboration, and driving innovation in the healthcare sector.
