Podcast: AI Is Here – Is Your Association Ready?
How can associations make artificial intelligence and data work for them ethically, practically, and effectively? That’s the question many leaders are asking, and Tori Miller Liu, MBA, FASAE, CAE, CIP, President and CEO of the Association for Intelligent Information Management (AIIM), has answers.
In this episode of the Association Adviser Podcast, Tori joins Christine Shaw, CEO and President of Naylor Association Solutions, to explore what it takes for associations to embrace emerging technology while staying true to their human-centered missions. A longtime technology leader and advocate for ethical innovation, Tori shares a clear-eyed view of how AI is reshaping the workforce and what associations can do to prepare.
From building data-literate cultures to mapping an organization’s data ecosystem, Tori offers practical insights for leaders navigating this new frontier. She explains how AI can be used to enhance, not replace, human connection, and why associations must take the lead in creating responsible frameworks for its use.
Tori also discusses how to approach the tough conversations surrounding AI’s impact on jobs and member value, encouraging associations to focus on empathy, transparency, and inclusion. Her advice provides a roadmap for leaders who want to move from uncertainty to confident, informed action.
Listen now to the full conversation with Tori Miller Liu: AI Is Here – Is Your Association Ready?

