{"id":7391,"date":"2017-11-02T14:20:57","date_gmt":"2017-11-02T14:20:57","guid":{"rendered":"http:\/\/www.naylor.com\/associationadviser\/?p=7391"},"modified":"2018-08-08T19:24:01","modified_gmt":"2018-08-08T19:24:01","slug":"employee-training-retention","status":"publish","type":"post","link":"https:\/\/www.naylor.com\/associationadviser\/employee-training-retention\/","title":{"rendered":"Employee Training and Retention Go Hand-in-Hand"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-7397 size-full\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Hand-in-Hand-620-x-330-px.png\" alt=\"Photo by Nik MacMillan\/Unsplash\" width=\"620\" height=\"330\" srcset=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Hand-in-Hand-620-x-330-px.png 620w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Hand-in-Hand-620-x-330-px-300x160.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_7399\" aria-describedby=\"caption-attachment-7399\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img decoding=\"async\" class=\"wp-image-7399 size-thumbnail\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Scott-Conley-1-150x150.jpg\" alt=\"Scott Conley, Naylor Association Solutions\" width=\"150\" height=\"150\" \/><figcaption id=\"caption-attachment-7399\" class=\"wp-caption-text\"><em>Scott Conley, Naylor Association Solutions<\/em><\/figcaption><\/figure>\n<p>What is your association\u2019s mindset when it comes to employee training for your staff?<\/p>\n<p>On one hand, you don\u2019t want to invest time and effort in someone just to have them leave. But if you don\u2019t keep an employee engaged by challenging them and helping them grow their skill sets, will they stay? Probably not for long.<\/p>\n<p>To probe further into this conundrum, we spoke with some of Naylor\u2019s association clients to see what they do regarding training and retention. A majority of the ones we spoke with said they don\u2019t currently have a training program in place, yet most employees polled by organizations like Glassdoor say that they would stay in a job longer if provided with professional development.<\/p>\n<p>In many cases, workplace training can actually increase employee retention because it helps employees develop a greater sense of self-worth as they become more valuable to your association\u2019s staff. \u00a0Kathy Giblin, director of human resources for the American Academy of Physical Medicine and Rehabilitation, says the academy has experienced a higher retention rate of those employees into whom they have invested training and resources.<\/p>\n<p>\u201cWe\u2019ve also noted increased productivity and a decreased need for constant supervision among those employees who participate fully in our professional development activities,\u201d she continued. So, what matters when talking about employees on the move? Here\u2019s what one study says about why employees stay in a job:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-7395\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Why-Employees-Stay-1024x466.png\" alt=\"Why Employees Stay in a Job\" width=\"620\" height=\"282\" srcset=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Why-Employees-Stay-1024x466.png 1024w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Why-Employees-Stay-300x137.png 300w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Why-Employees-Stay-768x350.png 768w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Why-Employees-Stay.png 1045w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<ul>\n<li>Prospects for growth in a job<\/li>\n<li>Employee-manager relationship (You\u2019ve probably heard the adage that employees don\u2019t leave companies, they leave their managers)<\/li>\n<li>Clear career path<\/li>\n<li>Pay consistency<\/li>\n<\/ul>\n<p>Of the four reasons for staying in a job listed above, an employee training program can directly impact three of them. When training is provided by an association, employees feel that they are able to grow in their positions and feel good about the work they are doing. Formal or informal training given by a direct supervisor also positively impacts the relationship between the employee and supervisor. Finally, training can reinforce and create a career path that may or may not have existed prior.<\/p>\n<p>What doesn\u2019t matter in all this? The quality of senior leadership does not impact whether the average employee stays or goes. And as much as anecdotal stories might tell otherwise, this study shows that overall work-life balance doesn\u2019t really impact transitions either.<\/p>\n<p>Why do employees leave their jobs?\u00a0 These are three main reasons, according to published research:<\/p>\n<ul>\n<li>Career stagnation<\/li>\n<li>Lack of pay increase<\/li>\n<li>Workplace culture<\/li>\n<\/ul>\n<p>Career stagnation has the greatest impact. A <a href=\"https:\/\/www.glassdoor.com\/research\/studies\/why-do-workers-quit\/\">study conducted by Glassdoor<\/a> found that for every 10 months an employee stays in a position without training or a clear path to a promotion they are 1 percent more likely to leave the company.<\/p>\n<p>Job training can be either formal or informal. There are plenty of opportunities to provide courses for your employees or bring in professionals to speak about appropriate topics. Giblin of AAPMR likes to use <a href=\"http:\/\/www.lynda.com\">Lynda.com<\/a> for her employees because this site (<a href=\"https:\/\/news.linkedin.com\/2015\/linkedin-to-acquire-lyndacom\">acquired by LinkedIn in 2015<\/a>) offers a variety of courses about everything from website design to Excel, including training about the VLOOKUP formula. If you don\u2019t know what I mean when I say \u201cVLOOKUP,\u201d you should probably, um, look it up \u2013 it will change your life if you use Excel extensively.<\/p>\n<p>At Naylor Career Solutions, in addition to formalized training through our learning management platform, we find that informal training that focuses on micro skill sets that an employee uses in their daily tasks often has the biggest impact on their job confidence and their results.<\/p>\n<p>For example, when it comes to making outbound phone calls on behalf of some of our association clients, one of the most frequent, thorniest and often overlooked skills is the need to enunciate words clearly. To help with this we have employed the Fox in Socks Challenge:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-7393\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Fox-in-Socks-300x201.jpg\" alt=\"\" width=\"300\" height=\"201\" srcset=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Fox-in-Socks-300x201.jpg 300w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Fox-in-Socks-768x514.jpg 768w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Fox-in-Socks-1024x685.jpg 1024w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Fox-in-Socks.jpg 1070w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Sales reps who want to improve their verbal enunciation practice reading from <a href=\"http:\/\/ai.eecs.umich.edu\/people\/dreeves\/Fox-In-Socks.txt\">this children\u2019s classic<\/a>. Try reading these opening lines from the book out loud:<\/p>\n<p>Fox<\/p>\n<p>Socks<\/p>\n<p>Box<\/p>\n<p>Knox<\/p>\n<p>Knox in box.<\/p>\n<p>Fox in socks.<\/p>\n<p>Knox on fox in socks in box.<\/p>\n<p>Socks on Knox and Knox in box.<\/p>\n<p>Fox in socks on box on Knox.<\/p>\n<p>&nbsp;<\/p>\n<p>It\u2019s tough <em>not<\/em> to slow down and enunciate!<\/p>\n<p>It\u2019s vital in today\u2019s competitive hiring landscape that associations identify and retain key talent. But once hired, it is up to your association to cultivate and grow your employees. Implementing either formal or informal training can serve as a bridge to higher retention and a more satisfied workforce.<\/p>\n<div class=\"clear\"><\/div><div class=\"author-info row\"><div class=\"col col-3\"><img decoding=\"async\" class=\"author-img\" src=\"http:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2017\/11\/Scott-Conley-150x150.jpg\" alt=\"\" \/><\/div><div class=\"col col-9\"><div class=\"author-info-content\"><h3>About The Author<\/h3>\n\t\t\t<em><a href=\"mailto:scott.conley@naylor.com?subject=Association Adviser article\">Scott Conley<\/a> is the healthcare market group leader of Naylor Association Solutions\u2019 career center business.<\/em>\n\t\t\t<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What can associations do to maintain a balance between challenging employees on staff and reducing the loss of investment in employees who leave?<\/p>\n","protected":false},"author":114,"featured_media":7397,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45,1461],"tags":[176,1388,1389,1390],"class_list":["post-7391","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-careers","category-most-viewed-articles","tag-careers","tag-employee-retention","tag-employee-training","tag-retention"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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