{"id":12151,"date":"2022-09-08T06:45:03","date_gmt":"2022-09-08T06:45:03","guid":{"rendered":"https:\/\/www.naylor.com\/associationadviser\/?p=12151"},"modified":"2022-09-20T15:16:49","modified_gmt":"2022-09-20T15:16:49","slug":"association-talent-strategy","status":"publish","type":"post","link":"https:\/\/www.naylor.com\/associationadviser\/association-talent-strategy\/","title":{"rendered":"Why Having Top Talent On Staff (Or With Your Partners) Matters To Your Association"},"content":{"rendered":"<p><span style=\"font-weight: 400\">No matter what industry you\u2019re in, attracting and retaining top-quality staff is a crucial piece of the puzzle that leads to your association\u2019s success.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Without top talent, your different departments won\u2019t function smoothly, effective strategies won\u2019t be put in place, and your team may start to lack the kind of motivation it takes to excel and propel your association forward.<\/span><\/p>\n<p><span style=\"font-weight: 400\">According to the<\/span> <a href=\"https:\/\/content.naylor.com\/BenchmarkingReport22.html?utm_source=AAarticle&amp;utm_medium=website&amp;utm_campaign=BMReport22\"><b><span style=\"text-decoration: underline\">2022 Association Benchmarking Report<\/span><\/b><\/a><span style=\"font-weight: 400\">, 51% of associations feel understaffed, meaning it\u2019s essential for the team members you have in place to be high performers who are invested in your long-term success.<\/span><\/p>\n<h3><b>What are the characteristics of top talent?<\/b><\/h3>\n<p><span style=\"font-weight: 400\">The definition of top talent may look different depending on your association and the department or position for which you\u2019re hiring. Because of this, the best way to determine what \u201ctop talent\u201d means to a role is to conduct a thorough analysis of that role <\/span><i><span style=\"font-weight: 400\">before <\/span><\/i><span style=\"font-weight: 400\">embarking on your recruitment or selection process.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this analysis, you should cover what\u2019s unique about the job you\u2019re hiring for and how the goals of your association and the potential employee can align, as well as the type of manager to whom they will be reporting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The analysis will give you a clear understanding of what excellence will look like in the role and the skills, talents and experience necessary for success.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Remember, you should always hire according to the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><b>Talent<\/b><span style=\"font-weight: 400\">: An applicant\u2019s natural ability.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Skills<\/b><span style=\"font-weight: 400\">: What applicants have learned to do well.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Experience<\/b><span style=\"font-weight: 400\">: How applicants have developed their skills to reach their talent potential.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">For me, I always look for candidates who are ambitious, resourceful, personal, competitive, have a track record of measured success, will fit within my organizational and team culture, and have the potential to raise the level of my team.<\/span><\/p>\n<h3><b>How do you attract and recruit top talent?<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Recruiting should always be an intentional, ongoing process if you\u2019re looking to get the best people for the job. You should focus on building a talent bank of potential applicants, even when you\u2019re not actively hiring for a specific role as you never know when you\u2019re going to need to call upon this list.<\/span><\/p>\n<p><span style=\"font-weight: 400\">I find that LinkedIn, connections within my personal \u201cboard of directors\u201d, competitors&#8217; staff, internal referral programs and incentives, and everyday interactions with people I meet can sometimes be the best ways of finding top talent.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Ideally, building talent should be a habit you follow every single day rather than a check-box exercise you do as and when you need it.<\/span><\/p>\n<h3><b>What qualifications should associations look for when recruiting?<\/b><\/h3>\n<p><span style=\"font-weight: 400\">The qualifications you look for in an applicant should be closely aligned with the skills needed for a particular role. (This is the information that will come from the job analysis mentioned earlier.)<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, as a general guide, top talent will typically be strong in self-awareness, purpose, people acumen, relationships, business acumen, resourcefulness, positivity and confidence.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">These are the basic foundational talents needed to be successful in any business environment, but there are undoubtedly more specific job-related qualifications they will need to perform well in their specific role.<\/span><\/p>\n<h3><b>How to ensure that applicants are right for your association<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Every association has its own unique culture, and every role has specific characteristics that the right candidate needs to perform well. To make sure that the applicant is going to be the right fit, you should have some questions lined up that are designed by role but also include some general association-focussed questions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, if you\u2019re hiring someone for a sales role, you could ask some of the following questions:<\/span><\/p>\n<ul>\n<li><i><span style=\"font-weight: 400\">How competitive are you? Who do you compete against most? <\/span><\/i><span style=\"font-weight: 400\">The applicants that are high achievers will normally say that they compete against themselves most.<\/span><\/li>\n<li><i><span style=\"font-weight: 400\">What does winning look like to you?<\/span><\/i><span style=\"font-weight: 400\"> Listen for answers that include hitting budgets, goals or year-on-year performance.<\/span><\/li>\n<li><i><span style=\"font-weight: 400\">When have you been satisfied with your level of achievement? <\/span><\/i><span style=\"font-weight: 400\">If you\u2019re looking for someone who is a high achiever, they\u2019ll probably respond with \u201cnever.\u201d<\/span><\/li>\n<\/ul>\n<h3><b>How to boost productivity levels of employees<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Boosting the productivity levels of employees is something all managers will struggle with at some point \u2013 no matter how talented their team may be.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In any association, motivation should always start with making sure you have clearly defined and communicated what success <\/span><i><span style=\"font-weight: 400\">actually <\/span><\/i><span style=\"font-weight: 400\">looks like.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can do this by outlining the performance expectations of your employees and any KPIs you want them to hit. Within this, you should include behavior expectations that can include working in CRM, calling clients back, hybrid office times and set meetings, for example.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The next layer of improving motivation is having a clearly defined reward and recognition strategy in place that compliments performance expectations. This gives your employees something to work towards and an incentive that makes them want to hit targets.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, make sure that your team has the ability to track their own performance \u2013 this is really key and will act as a motivator once your employees start to see their own improvement. If the role allows, providing team members access to dashboards with real-time data is extremely helpful in gauging their successes and opportunities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need help designing a strategy for talent recruitment, selection and retention for your association, please reach out to Walt Phillips, Chief Revenue Officer at Naylor Association Solutions, at <\/span><a href=\"mailto:wphillips@naylor.com\"><b>wphillips@naylor.com<\/b><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><em><div class=\"clear\"><\/div><div class=\"author-info row\"><div class=\"col col-3\"><img decoding=\"async\" class=\"author-img\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2021\/08\/Walt-Phillips-200px.jpg\" alt=\"\" \/><\/div><div class=\"col col-9\"><div class=\"author-info-content\"><h3>About The Author<\/h3>\n\t\t\t <a href=\"https:\/\/www.naylor.com\/management\/\">Walt Phillips<\/a>\u00a0is chief revenue officer for Naylor Association Solutions. Reach him at <a href=\"mailto:wphillips@naylor.com\">wphillips@naylor.com<\/a>.\n\t\t\t<\/div><\/div><\/div><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>No matter what industry you\u2019re in, attracting and retaining top-quality staff is a crucial piece of the puzzle that leads to your association\u2019s success. Without top talent, your different departments won\u2019t function smoothly, effective strategies won\u2019t be put in place, and your team may start to lack the kind of motivation it takes to excel and propel your association forward. According to the 2022 Association Benchmarking Report, 51% of associations feel understaffed, meaning it\u2019s essential for the team members you have in place to be high performers who are invested in your long-term success.<\/p>\n","protected":false},"author":275,"featured_media":12152,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1517,31,87],"tags":[391,1054,1767,1622,448,636,843],"class_list":["post-12151","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-association-management","category-features","category-association-leadership","tag-association-staff","tag-association-staffing","tag-staffing-strategy","tag-strategic-planning","tag-strategy","tag-talent","tag-talent-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Having Top Talent On Staff (Or With Your Partners) Matters To Your Association - Association Adviser<\/title>\n<meta name=\"description\" content=\"No matter what industry you\u2019re in, attracting and retaining top-quality staff is a crucial piece of the puzzle that leads to your association\u2019s success. 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