{"id":10311,"date":"2020-06-22T18:15:53","date_gmt":"2020-06-22T18:15:53","guid":{"rendered":"https:\/\/www.naylor.com\/associationadviser\/?p=10311"},"modified":"2020-06-22T18:56:50","modified_gmt":"2020-06-22T18:56:50","slug":"how-accessibility-is-breaking-new-digital-ground","status":"publish","type":"post","link":"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/","title":{"rendered":"How Accessibility is Breaking New Digital Ground"},"content":{"rendered":"<p><strong>Editor&#8217;s Note:<\/strong> This guest post was generously contributed by Christi Olson, head of evangelism for search and advertising at Microsoft. If you missed Christi speaking on the topic at May&#8217;s Digital Summit at Home, you&#8217;re in luck: Christi and 20+ other content and digital marketing experts will be speaking July 14-16 at the next Digital Summit at Home. This three-day, fully interactive online event delivers all of the awesome learning and networking opportunities from Digital Summit&#8217;s in-person events to your living room, office or wherever you choose to join. <strong><a href=\"https:\/\/athome2.digitalsummit.com\/?source=AAwebsite\">Register today!<\/a>\u00a0<\/strong><\/p>\n<hr \/>\n<p class=\"p3\"><span class=\"s1\">The internet is widely considered one of the greatest inventions of all time.<span class=\"Apple-converted-space\">\u00a0<\/span>Like the wheel and light bulb, the internet has become an invisible backdrop in our lives, growing increasingly important by the day.<span class=\"Apple-converted-space\">\u00a0<\/span>From Baby Boomers (68% now own a smartphone \u2013 up from 25% in 2011) to seniors (42% now own a smartphone \u2013 up from 18% in 2013), everyone is experiencing the impact.\u00a0<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">The change has been so quick and powerful that younger generations don\u2019t even feel it. Today\u2019s young people are considered digital natives \u2013 100% of 18- to 29-year-olds in the U.S. use the internet, and 9 out of 10 millennials own a smartphone. This makes the internet a permanent fixture for future generations to come as a key source of news, entertainment, shopping and more. Of course, this affects <i>everyone\u2019s<\/i> future, and is creating a heightened urgency around the topics of accessibility, inclusion and diversity.<span class=\"Apple-converted-space\">\u00a0<\/span>If ever there was a time to put protective standards in place, now is it.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">According to the\u00a0<a href=\"https:\/\/www.who.int\/disabilities\/world_report\/2011\/report\/en\/\"><span class=\"s2\">World Health Organization (WHO) report<\/span><\/a>, it is estimated that 15% percent of the world\u2019s population are living with some form of disability including blindness and vision impairment, deafness and hearing loss, learning disabilities, cognitive limitations, photosensitivity, limited movement, etc.<span class=\"Apple-converted-space\">\u00a0<\/span>The internet presents unique opportunities to help empower over 1 billion disabled people.<span class=\"Apple-converted-space\">\u00a0<\/span>For instance, screen readers are helping to change lives, enabling those with no or low vision to surf the web.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">But accessibility is really about creating a better user experience for all. It\u2019s about inclusive, thoughtful design that emphasizes things like color contrasting, content structure for readability, more descriptive URLs and better image tagging.<span class=\"Apple-converted-space\">\u00a0<\/span>At the end <\/span><span class=\"s1\">of the day, everyone benefits from lower barriers, increased access and higher ease of use.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The Americans with Disabilities Act (ADA) requires that all businesses must comply with accessible design standards and remove barriers.<span class=\"Apple-converted-space\">\u00a0<\/span>Originally created for physical spaces, this now extends to websites as the digital and physical worlds collide, stirring up some important questions:<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><i>What are the best practices for inclusive web design?<\/i><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><i>How can businesses ensure that their websites are compliant with the latest regulations?<\/i><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><i>Are there any tools to help with accessibility testing?<\/i><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Getting answers requires three groups \u2013 tech builders, lawmakers and businesses.<span class=\"Apple-converted-space\">\u00a0<\/span>These key groups are making accessibility a priority as they come together to put inclusive design standards in place.<span class=\"Apple-converted-space\">\u00a0<\/span>Here\u2019s how each group is approaching digital accessibility:<\/span><\/p>\n<h3 class=\"p1\"><span class=\"s1\">Tech Builders<\/span><\/h3>\n<p class=\"p2\"><span class=\"s1\">Tech builders are building tools that promote accessibility through the lens of technology.<span class=\"Apple-converted-space\">\u00a0<\/span>They are building at a breathtaking pace \u2013 for example, Wikipedia lists over 25 screen readers available and counting. These tools convert websites into speech (or Braille), enabling users to hear content and navigate the web with their keyboard. <a href=\"https:\/\/www.microsoft.com\/en-us\/ai\/seeing-ai\"><span class=\"s2\">Microsoft\u2019s Seeing AI app<\/span><\/a>\u00a0goes even further, narrating the world around us \u2013 everything from books to menus to street signs and even facial expressions are converted into speech.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">There are also numerous tools available for accessibility testing such as\u00a0<a href=\"https:\/\/accessibilityinsights.io\/\"><span class=\"s2\">Accessibility Insights<\/span><\/a>.<span class=\"Apple-converted-space\">\u00a0<\/span>These tools help designers spot accessibility failures \u2013 common issues include color contrast ratios, button vs text contrasts and readability structures.<\/span><\/p>\n<h3 class=\"p1\"><span class=\"s1\">Lawmakers<\/span><\/h3>\n<p class=\"p2\"><span class=\"s1\">Lawmakers are also working to promote accessibility through the lens of the law. The Americans with Disability Act (ADA) became law in 1990 providing civil rights protections to prohibit discrimination against individuals with disabilities. In 2008 an Amendment was signed into law that changed the definition of disability and in 2010 the\u00a0<a href=\"https:\/\/www.ada.gov\/2010ADAstandards_index.htm\"><span class=\"s2\">ADA released standards for accessible design<\/span><\/a>.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">Judges are increasingly finding non-compliance as discriminatory \u2013 2018 saw\u00a0<a href=\"https:\/\/blog.usablenet.com\/usablenet-report-raises-awareness-of-website-accessibility\"><span class=\"s2\">2,285 ADA website lawsuits<\/span><\/a>\u00a0filed in federal courts across the United States, an increase of 181% than in the previous year. In fact, a recent,\u00a0<a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2019-10-07\/domino-s-rejected-by-supreme-court-on-blind-man-s-website-suit\"><span class=\"s2\">high profile case with Domino\u2019s Pizza<\/span><\/a> made it all the way to the Supreme Court.<span class=\"Apple-converted-space\">\u00a0<\/span>The Supreme Court denied the petition hearing, leaving in place a ruling against Domino\u2019s in the lower courts, meaning other restaurants and retailers could end up in similar allegations.<span class=\"Apple-converted-space\">\u00a0<\/span>Domino\u2019s now faces a very laborious and expensive retrofitting project. it\u2019s highly recommended that businesses approach all future web development projects with an accessibility-first design.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Below is a list of inclusive design best practices as a starting point.<span class=\"Apple-converted-space\">\u00a0<\/span>For more detailed guidelines, refer to the official\u00a0<a href=\"https:\/\/www.w3.org\/TR\/WCAG20\/\"><span class=\"s2\">Website Content Accessibility Guidelines<\/span><\/a>\u00a0(WCAG).<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">The site and all sections of the site are keyboard accessible<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">The site is free of keyboard trap. The keyboard focus is never trapped in a loop that cannot be escaped.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">The site never loses focus and is always visible when moving through the page with the keyboard.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">The tab order has a logical flow and structure.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Headings are nested properly and are nested in a logical way.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Links are unambiguous, unique and contextual and can be understood when seen as a standalone element, i.e \u201cLearn more about Microsoft\u2019s Inclusive Design Principles\u201d vs \u201cClick here.\u201d<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">All relevant images are described using an &lt;alt&gt; text.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">All multimedia content and videos are appropriated described in &lt;alt&gt; text and has appropriate captioning and audio description.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">All form inputs have explicit labels and the instructions are associated with inputs.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Tables are coded properly and have proper headers and column attributes.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Frames are named and all frames have a name element.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Flashing elements are compliant and elements that do flash on screen do so at a rate of less than 3Hz.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Text has sufficient color contrast ratio of 4.5:1 with the background.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Site doesn\u2019t timeout unexpectedly. Identify elements that may \u201ctimeout\u201d and verify that the user can request more time.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">CSS is not required to use the page and the page makes sense with or without CSS.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Page titles are descriptive<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\">Today businesses can use tools FastPass from\u00a0<a href=\"https:\/\/accessibilityinsights.io\/\"><span class=\"s2\">AccessibilityInsights.io<\/span><\/a>\u00a0to start finding the most common and high impact accessibility issues on their sites. It assesses websites for compliance against the WCAG 2.1 AA recommendations.<\/span><\/p>\n<h3 class=\"p1\"><span class=\"s1\">Businesses<\/span><\/h3>\n<p class=\"p2\"><span class=\"s1\">Today\u2019s businesses are adopting a new Return on Purpose (ROP) mindset with an increased focus on purpose beyond profit. This includes sustainable products, inclusive and diverse marketing and accessible-first web design. They are exploring creative ways to enhance the customer experience to include everyone.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">For example,\u00a0<a href=\"https:\/\/solo-ny.com\/collections\/backpacks\"><span class=\"s2\">Solo<\/span><\/a> \u2013 maker of laptop backpacks \u2013 has created a handicap icon in the upper right corner of their website which opens an accessibility toolbar along the bottom of the site.<span class=\"Apple-converted-space\">\u00a0<\/span>Users can then adjust settings such as filters, colors, greyscales and a dyslexia friendly font.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10312 size-large\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Solo-Backpacks-Website-1024x484.jpg\" alt=\"\" width=\"640\" height=\"303\" srcset=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Solo-Backpacks-Website-1024x484.jpg 1024w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Solo-Backpacks-Website-300x142.jpg 300w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Solo-Backpacks-Website-768x363.jpg 768w, https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Solo-Backpacks-Website.jpg 1188w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>As businesses embrace accessibility, they embark on a journey, not a destination. The digital landscape thrives on change and disruption. If we know anything, it\u2019s that the technology of tomorrow will look different from the technology of today.<span class=\"Apple-converted-space\">\u00a0<\/span>What matters most on accessibility is that we keep the needle moving in the right direction and ensure our new digital world reflects the human values of the real world.<\/p>\n<div class=\"clear\"><\/div><div class=\"author-info row\"><div class=\"col col-3\"><img decoding=\"async\" class=\"author-img\" src=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/Christi-Olson.jpg\" alt=\"\" \/><\/div><div class=\"col col-9\"><div class=\"author-info-content\"><h3>About The Author<\/h3>\n\t\t\t<em><a href=\"https:\/\/www.linkedin.com\/in\/christijolson\">Christi Olson<\/a> is the Head of Evangelism for Bing at Microsoft and is on the Board of Directors for the Search Engine Marketing Professional Organization (SEMPO) and the University of Idaho School of Business. For over a decade Christi has led in-house Digital Marketing teams at Microsoft, Expedia, Harry &amp; David, and agency teams at Pointmarc and Point It. She is passionate about search marketing and has spent her career helping businesses solve their marketing challenges and goals through studying and analyzing data to develop actionable insights and strategies. Christi has been recognized by PPC Hero and her peers as one of the top 25 Most Influential PPC Experts for the past five consecutive years.<\/em>\n\t\t\t<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Editor&#8217;s Note: This guest post was generously contributed by Christi Olson, head of evangelism for search and advertising at Microsoft. If you missed Christi speaking on the topic at May&#8217;s Digital Summit at Home, you&#8217;re in luck: Christi and 20+ other content and digital marketing experts will be speaking July 14-16 at the next Digital [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":10316,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,12,6],"tags":[1601,353,1348,1183],"class_list":["post-10311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","category-marketing-communications","category-technology","tag-accessibility","tag-diversity","tag-inclusion","tag-website-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Accessibility is Breaking New Digital Ground - Association Adviser<\/title>\n<meta name=\"description\" content=\"Now is the time to create a heightened urgency around the topics of accessibility, inclusion and diversity for the internet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Accessibility is Breaking New Digital Ground - Association Adviser\" \/>\n<meta property=\"og:description\" content=\"Now is the time to create a heightened urgency around the topics of accessibility, inclusion and diversity for the internet.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/\" \/>\n<meta property=\"og:site_name\" content=\"Association Adviser\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-22T18:15:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-22T18:56:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.naylor.com\/associationadviser\/wp-content\/uploads\/sites\/2\/2020\/06\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1703\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Association Adviser staff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Association Adviser staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/\",\"url\":\"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/\",\"name\":\"How Accessibility is Breaking New Digital Ground - Association Adviser\",\"isPartOf\":{\"@id\":\"https:\/\/www.naylor.com\/associationadviser\/#website\"},\"datePublished\":\"2020-06-22T18:15:53+00:00\",\"dateModified\":\"2020-06-22T18:56:50+00:00\",\"author\":{\"@id\":\"https:\/\/www.naylor.com\/associationadviser\/#\/schema\/person\/3295b0ebb50ab785127c67672b4314ed\"},\"description\":\"Now is the time to create a heightened urgency around the topics of accessibility, inclusion and diversity for the internet.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.naylor.com\/associationadviser\/how-accessibility-is-breaking-new-digital-ground\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.naylor.com\/associationadviser\/#website\",\"url\":\"https:\/\/www.naylor.com\/associationadviser\/\",\"name\":\"Association Adviser\",\"description\":\"Leadership Strategies &amp; 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