Investing in Members So They Can Better Invest in Themselves

Chris Haerich of the Professional Association for Customer Engagement explains how investing in association membership guarantees you’ll receive the membership value you want, and why everything about her industry keeps her up at night.

Is Your Association on the Same Page as its Members?

Is your association something members want to be a part of, or just something they feel like they should be a part of? You may find proof in your participation numbers and renewal rates. Here’s how to conduct membership recruitment research that yields results.

Hear That Sound? It’s the American Speech-Language-Hearing Association Engaging Members from Day One

Since becoming Director, Membership for the American Speech-Language-Hearing Association (ASHA) in 2013, Mike Skiados, CAE has enjoyed a 98 percent member retention rate. ASHA is the national professional, scientific and credentialing association for more than 198,000 audiologists, speech-language pathologists, and speech, language and hearing scientists. ASHA certifies these professionals to work across the country and […]